Frequently Asked Questions
Everything you need to know about working with us.
Web Design
How long does it take to build a website?
Typically, a custom website takes 2-4 weeks from start to finish. This includes design, development, and content integration. Landing pages can be faster (1-2 weeks), while complex e-commerce sites might take 4-6 weeks.
Do you use templates or custom code?
I build custom websites tailored to your specific needs. While I may use modern frameworks like Astro or Next.js for performance, the design and functionality are created specifically for your brand, ensuring a unique digital presence.
Will my website be mobile-friendly?
Absolutely. I take a "mobile-first" approach. Your site will look and perform perfectly on all devices—smartphones, tablets, and desktops. Google prioritizes mobile-friendly sites, so this is standard in all my projects.
Can I update the content myself?
Yes! I can integrate a user-friendly Content Management System (CMS) like Keystatic or Sanity. You'll be able to easily edit text, upload images, and add new blog posts without touching a line of code.
Do you help with SEO?
Yes, all my websites are built with "Technical SEO" best practices. This includes fast loading speeds, proper heading structures, meta tags, sitemaps, and schema markup. This gives you a solid foundation to rank high on Google.
What is the cost of a website?
Our standard Lump Sum package is $3,250 USD for a custom 5-page website. This includes Free Hosting, Free CMS, and a Blog. We also offer a $0 down subscription model for $175/mo (12-month minimum).
What's included in the $175 monthly plan?
Everything you need to stay online and competitive: professional design, full development, premium hosting, 24/7 priority support, unlimited content edits, and lifetime tech refreshes. It's $0 down with a 12-month commitment.
Do I own the site in the Lump Sum plan?
Yes. With the Lump Sum plan, you own the code and assets 100% from day one. You can host it anywhere, though we include premium managed hosting for free if you want us to handle the technical side.
Is there a contract for the monthly plan?
Yes, we require a 12-month minimum commitment to cover the upfront costs of designing and building your custom site. After the first year, the contract moves to a month-to-month basis.
How long does it take to launch?
A standard 5-page site typically launches within 2 weeks, provided we have all your content ready. Subscription-based sites follow the same timeline. Ecommerce builds or complex high-end sites may take 4-6 weeks.
Brand Identity
What is included in a brand identity package?
My standard package includes a primary logo, secondary logo variations, color palette, typography selection, and a brand style guide. I also provide social media profile assets and business card designs upon request.
How long does the branding process take?
A complete brand identity project usually takes 2-3 weeks. This allows time for research, concept development, feedback rounds, and final asset preparation.
Do I get the source files?
Yes, absolutely. You will receive all final files in various formats (AI, EPS, PDF, PNG, SVG, JPG) suitable for both print and digital use. You own full copyright to your new brand identity.
Can you redesign my existing logo?
Yes! I can refresh your current logo to look more modern while keeping its core recognition, or I can do a complete rebrand if you're looking for a fresh start.
SEO & Performance
How long does it take to see SEO results?
SEO is a long-term strategy. Typically, you can expect to see initial improvements in 3-6 months. However, technical fixes (like speed optimization) can have an immediate positive impact on user experience and crawling.
Can you guarantee a #1 ranking on Google?
No ethical specialist can guarantee a #1 ranking, as Google's algorithms are constantly changing and outside my control. I focus on proven best practices that consistently improve visibility and traffic over time.
What is the difference between On-page and Technical SEO?
On-page SEO focuses on content, keywords, and user experience visible to visitors. Technical SEO involves backend optimizations like site speed, mobile-friendliness, XML sitemaps, and schema markup to help search engines understand your site.
Do I need monthly SEO services?
It depends on your goals. If you want to grow traffic through a blog, you need ongoing work to create and optimize content. However, for a solid technical foundation without a blog, a one-time setup is often sufficient.
Google & Meta Ads
What is the minimum budget for ads?
I recommend a minimum ad spend of $500-$1000/month to gather enough data and see meaningful results. This budget goes directly to the ad platforms (Google/Facebook), separate from my management fee.
Which platform is better: Google or Facebook/Instagram?
It depends on your business. Google Ads captures 'intent' (people searching for your service), while Facebook/Instagram Ads generate 'demand' (showing your offer to a targeted audience based on interests). I often recommend a mix of both.
How do you charge for ad management?
I charge a flat monthly management fee starting at $500/month. This includes campaign setup, ongoing optimization, A/B testing of creatives, and detailed monthly reporting.
How do I track results?
I set up comprehensive tracking using Google Analytics 4 and Pixel/Conversion API. You'll receive a monthly report showing exactly how much you spent, how many leads/sales were generated, and your Return on Ad Spend (ROAS).
Automation
What kind of tasks can you automate?
I can automate almost any repetitive digital task. Common examples include: sending welcome emails, syncing leads from ads to your CRM, scheduling appointments, generating invoices, and sending WhatsApp notifications.
Do I need technical knowledge to use the automations?
Not at all. I build the systems to run in the background. I provide you with a simple dashboard or interface if you need to trigger anything manually, but mostly, it just works 'like magic'.
Can you integrate with my current software?
Yes, I work with thousands of apps including HubSpot, Salesforce, Slack, Gmail, Google Sheets, Airtable, Notion, and many more via APIs and tools like Make.com or Zapier.
Is it secure?
Security is my top priority. I use industry-standard encryption and secure authentication methods (OAuth) to connect your apps. I never store your passwords or sensitive customer data unnecessarily.